We answer within one business day, Monday–Saturday 9am–6pm PHT.
note · placeholder contact details — replace with confirmed channelsFree nationwide shipping on every order. Metro Manila: 2–5 business days. Provincial: 5–9 business days. Tracking is sent by email and SMS once your order ships.
Unused bags with tags can be returned or exchanged within 7 days of delivery. Email us your order number and we'll arrange pickup. Exchanges ship free; refunds are processed to your original payment method.
Every bag carries a 1-year warranty covering zippers, straps, buckles, and stitching under normal use. Send a photo of the issue and your order number — we repair or replace, our call, at no cost.
Spot-clean with a damp cloth and mild soap; air-dry away from direct sun. Don't machine-wash or tumble-dry. For vegan leather, wipe dry after rain and condition monthly.
Yes — cash on delivery nationwide, plus GCash, Maya, and cards.
Each product page lists the max laptop size. The Tech Pro fits up to 15.6"; most others fit 14". Use Compare bags to check side by side.
Water-resistant — they handle rain and splashes, but aren't for submersion.
Email us within 24 hours of ordering and we'll update color or address before dispatch.
We collect only what's needed to fulfill your order — name, address, contact details — and never sell your data. Marketing emails are opt-in and unsubscribable in one click.
note · placeholder summary — replace with counsel-approved policyBy ordering you agree to our shipping, return, and warranty terms above. Prices are in PHP and include VAT. Akbay is DTI & BIR registered.
note · placeholder summary — replace with counsel-approved termsApproved refunds are issued within 5–10 business days to the original payment method. COD orders are refunded via GCash or bank transfer.